Privacy Policy

Last updated: January 2026

1. Introduction

Master Tiling LTD ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

We may collect information about you in various ways, including:

  • Personal Data: Name, email address, telephone number, and postal address when you contact us or request a quote.
  • Project Information: Details about your tiling project requirements.
  • Automatically Collected Information: IP address, browser type, operating system, and pages visited on our website.

3. How We Use Your Information

We use the information we collect to:

  • Respond to your enquiries and provide quotes
  • Deliver our tiling services
  • Communicate with you about your project
  • Improve our website and services
  • Comply with legal obligations

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With your consent
  • To comply with legal requirements
  • To protect our rights and safety
  • With service providers who assist our business operations

5. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.

6. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Object to processing of your data
  • Request data portability

7. Cookies

Our website may use cookies to enhance your browsing experience. You can set your browser to refuse cookies or alert you when cookies are being sent.

8. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Master Tiling LTD

437 Victoria Rd, Ruislip HA4 0EF

Phone: 07465 208874